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Meet Nicole Mahoney


The backstory

You might say being an entrepreneur is in Nicole's DNA. As a student, she worked for her dad at the family's audio and car stereo shop, eventually taking on their annual Sound Off event held in their store parking lot. The natural marketer in her took over, and the event grew to mini-festival size, attracting up to five thousand people on a Sunday. When her dad told her to "A to Z" a project, she learned to do every step of business development, marketing strategy, PR, and branding while working her way through college and her Masters.

Professional path

With a talent for creating special events, Nicole went on to work in sports marketing at Frontier Field in Rochester, and as the executive director of the internationally known Lilac Festival. Later on she headed the Canandaigua NY BID. There were projects for Visit Rochester as well.

In 2009, she founded Break the Ice Media, with more than 20 years experience in tourism marketing.

As a business owner, Nicole knows what it takes to be successful. She founded BTI to help businesses tell their brand story through public relations, digital and traditional channels. She has the ability to uncover unique marketing opportunities, and develop marketing and public relations initiatives that help clients build long-term success.

Inside the office she loves:

Working with clients to understand their marketing needs, developing plans and executing those plans. Leading and nurturing her team. (You might call her The Founding Mother.) Watching results happen for clients.

Outside the office she loves:

Her family (husband and four daughters). Traveling on family vacations. Maine. Playing euchre with her long-time girlfriends every month. Living in wine country (and drinking that wine!).

Nicole Mahoney

"We're about doing what's best for clients. We're not territorial - there are no 'egos' here."

Posts from Nicole

Podcasts: A Powerful Tool

Podcasts: A Powerful Tool

By Nicole | March 3, 2017

  In Oct. 2016, we launched “Destination on the Left,” a podcast focused on destination marketing that explores successful collaborations,…

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Stewardship in Business

Stewardship in Business

By Nicole | January 27, 2017

Stewardship means different things to different people. It’s a word I have been thinking about a lot lately. “A leader…

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Top 5 Up & Coming Travel Trends

Top 5 Up & Coming Travel Trends

By Nicole | November 30, 2016

In October, I was a first-time attendee at the Marketing Outlook Forum (MOF), the industry’s leading strategic travel forecast conference,…

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What are your mission, vision & values for your company?

Lifelong Learning

By Nicole | September 30, 2016

What does being a lifelong learner mean to you? When I finished college and started my career, I decided that I…

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Break The Ice Media and Clark CSM Marketing Communications

Taking it to the next level!

By Nicole | December 16, 2015

We have BIG news. Break The Ice Media and Clark CSM Marketing Communications are moving in together. Our teams have…

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Inspired Collaborations: 1+1 is greater than 2

By Nicole | October 7, 2015

A Google search on collaborative marketing shows 15,800,000 results. Top search results include scholarly articles on “A Collaborative Approach to…

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