Meet Rhonda Carges

Vice President & Senior Consultant

The backstory

Career paths are funny things. Right out of college, Rhonda got a job as a secretary with a large law firm. But she wasn't destined to make the legal field her career -- only the first half of it. Fortunately, the firm invested in their staff with generous training in communications, human resources, and sales. Rhonda took advantage of all of it and worked her way up to management, overseeing 100 secretaries. But law firms are demanding of time, and ultimately Rhonda left in search of flexibility. She found it with friend and business partner, Nicole Mahoney.

Professional path

Today Rhonda brings more than 20 years of sales and new business development to the table. She's a master at creating relationships and has a deep understanding of sales strategies, creating win-win opportunities for BTI's tourism clients. She serves on ABA's Marketplace Education Committee, I Love NY's China-Ready Committee and Canadian Roadshow Committee, the New York State Tourism Industry Association's Empire State Tourism Conference Scholarship Committee and is a co-chair of the Professional Women of the Finger Lakes' Women of Distinction Awards Committee. Rhonda is 2005 past chairperson of the Visitor Industry Council for Visit Rochester. Rhonda and her staff are able to act as a much-needed sales arm for Convention and Visitors Bureaus (CVBs), providing management, tracking and reporting, and of course-- closing those sales successfully.

With her easy-going personality and high attention to detail, Rhonda is able to put her management skills to work as BTI's HR person, and Office and Operations manager.

Inside the office she loves:

Her team. Working with clients and prospects. Developing relationships. Mentoring. Team building. Closing sales.

Outside the office she loves:

Her three children, Jesse, Leah & Nina. Taking walks with their dog, Daisy. Her wonderful network of friends. Her woman’s euchre group. The Finger Lakes of New York State. Reading. Volunteering her time with various community organizations including: Camp Good Days & Special Times, Professional Women of the Finger Lakes and CMAC.

Rhonda Carges

"Communication and sales go hand-in-hand. It's about listening."

Posts from Rhonda

Relationship Building through eNewsletters

Relationship-Building through eNewsletters

By Rhonda | May 19, 2017

The most important single ingredient in the formula of success is knowing how to get along with people.—Theodore Roosevelt When…

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Are you a good communicator?

Are You a Good Communicator?

By Rhonda | April 7, 2017

Communication is Key – How good are you at listening? In today’s world, we have many methods of communicating. Most…

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Four Components of the Sales Funnel

Four Components of the Sales Funnel

By Rhonda | February 10, 2017

If you think what you do for a living has nothing to do with sales, think again. There’s not much…

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Collaboration in Tourism

Collaboration in Tourism

By Rhonda | October 14, 2016

making it work by working together What goes into making a location appeal as a “destination”? Geographic locations can appeal…

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