Posts by Intern
Customer Journey: Shifting from Dreaming to Planning
COVID-19 has extended the first phase of the traveler’s journey, or the dreaming phase, significantly. Travelers have been stuck in this inspiration phase for months because it has not been safe to travel. Now almost a year later, people are starting to feel more comfortable with the idea of bringing their travel dreams into reality and we are starting to see a shift from dreaming to planning.
Read MoreCapacity Building in Communities for Destination Development
Capacity building is the process of developing strength and sustainability. The process helps organizations and communities achieve longevity and focus more on fulfilling their mission and less on survival. There are several different components to capacity building including: Giving people the tools they need to feel engaged and empowered Educating people on different processes Giving…
Read MoreDestination Marketing: Welcoming Visitors Again
Throughout the summer months, states across the US have been loosening restrictions as they reached “phase 4” where most establishments could re-open. After about five months of cabin fever, people are not only eager to leave their houses, but are open to traveling. At this point in time, studies show that most people are comfortable…
Read MoreCultural Institutions: Reopening with Resilience & Serving Visitors
With many states easing up on restrictions and moving into the next phase, reopening is likely the main topic of conversation – or debate – right now for cultural institutions. Whether the decision for the time being is to open or remain closed, be virtual or on-site, it is extremely important to be engaging with…
Read MoreAdapting to Remote Work: Virtual Experiences, Online Learning and Resources
It is hard to believe that one month ago people everywhere were going into work, sitting in class, spending their weekends at bars and restaurants, and traveling around the world. Now, we’ve settled into a new normal of remote work, online classes, and virtual events like Zoom happy hours and other online experiences. Working from…
Read MoreThe Rise of Heritage Travel: A new way for tourists to find themselves
People often say they are traveling to “find themselves.” With the increasing popularity of at-home DNA kits, people are starting to take this literally. Luxury Travel predicted that ancestry-based travel, or heritage travel, would be “one of 2020’s fastest growing sectors.” Travelers are choosing to visit the places their ancestors lived in order to learn…
Read MoreGoodbye from the Intern
Hey, it’s me again- Intern Sarah! Just a refresher, I am a senior at St. John Fisher College studying Media and Communication and I am graduating in two weeks, so unfortunately, my time here at Break the Ice Media has come to an end. This week I say goodbye to a wonderful team of people. I…
Read MoreThe Beginning of a Beautiful Internship
From my first day here at Break the Ice Media, I knew that that this would not be the typical internship experience. I realized that I will be a part of the team and with that, I will learn so much to prepare me for “the real world.” My name is Sarah Fredendall and I…
Read MoreThe Adventures of a BTI Intern
From my first day at Break The Ice Media, I knew this wasn’t going to be the stereotypical dreadful internship where I would be doing “grunt work.” I wouldn’t be running around getting coffee orders, stuffing envelopes, or walking the boss’s dog (even though I wouldn’t have minded the dog part). I wouldn’t be shoved…
Read MoreThree Childhood Lessons I Learned That Apply to My Internship
Growing up with five siblings I learned the benefits of teamwork at a young age. Our parents would constantly tell us to do our chores before we could do anything else for the day. This happened so often we ended up creating a system. We’d split up the different tasks, such as who was going…
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