As we start to round the corner on 2020 and look toward the future and recovery for our industry, we have a tremendous opportunity to rebuild smarter. We did it after 9/11 and again after the great recession and we will do it again after the COVID-19 pandemic. We need new thinking and new ideas…

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Everybody is a tourist at some point in their lives. Everybody likes to take a vacation. Everybody dreams of getting away from the day to day and traveling to a destination that will soothe their soul. It’s interesting however that for some members of our society that travel daydreaming comes with having to first investigate…

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The basis of every successful campaign comes down to measurement. Identifying whether you met your goals and having the ability to course-correct or change your strategy throughout the campaign is key to knowing what campaigns are repeatable and which tactics work best for your organization. In fact, in our strategic process, measuring is an important…

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Every customer goes on a journey when making a purchasing decision – whether buying a car, selecting a cleaning service or choosing a family vacation spot. Each step of the way moves them closer towards making a choice. If you’ve been in marketing for a while, you’ve probably have heard of the rule of seven.…

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Using Strategic Insights to Set a Clear Direction

I often hear people talk about writing with the premise that you start by “staring at a blank screen,” but a blank screen is rarely where I start. In most cases, the processes Break the Ice Media uses give a framework that jumpstarts our creative engines while keeping strategy at the forefront. Strategic models help…

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Destination Marketing: Welcoming Visitors Again

Throughout the summer months, states across the US have been loosening restrictions as they reached “phase 4” where most establishments could re-open. After about five months of cabin fever, people are not only eager to leave their houses, but are open to traveling. At this point in time, studies show that most people are comfortable…

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Food Service Trends: Reopening Farmers Markets and Restaurants

Coming together over food, whether shopping or dining, looks vastly different for farmers’ markets and restaurants that have either opened or re-opened since mid-March. Undoubtedly, the global pandemic has led to devasting effects on the food and food service industries. However, the establishments rising to the challenge are the ones that are able to succeed.…

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Health & Travel: Accommodations

As we are thinking and dreaming about travelling, a big part of those dreams are about where we will stay. Now more than ever, people want to know how businesses are managing their staff and other guests. In our current environment, it is commonplace for accommodations to provide easy access to their cancellation, employee, and…

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Virtual Event Technology: Keep it Simple

We’re all still meeting virtually, and even when in-person events return, we’ll likely see a mix of virtual and live events. Virtual events are not going away. But setting up a virtual event for the first time can be daunting. What virtual event platforms are out there? How do you research and select the tools…

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Having money isn’t the only tool needed to promote a destination… Where are your marketing dollars coming from right now? Where will they come from in the next six months? In the next year? The first part of 2020 has forced us to be creative, and the creativity isn’t stopping any time soon. Change is…

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