Destination Leadership
Are DMOs Evolving into Placemakers?
I have been exploring the changing role of destination marketing organizations (DMOs) through conversations with guests on my podcast Destination on the Left. My interest revolves around DMOs taking a more holistic approach to managing a destination’s brand and story by engaging with locals and serving the community in addition to focusing on attracting visitors.…
Read MoreBuilding Relationships for Partnership Marketing
Museums have a unique perspective in the tourism industry, and they form their collaborations and change around community. What can other tourism attractions and destinations learn from these foundational relationships with the community? How can we approach partnership marketing in new ways that fuel change and build more than visitation? Museums are cultural institutions, aiming…
Read More10 Must-listen Podcasts for Travel, Tourism & Hospitality Professionals
This week I celebrate 6 years since I launched my podcast, Destination on the Left, an award-winning show focused on creativity and collaboration in the travel and tourism industry. This week also marks the airing of my 300th episode and more than 75,000 downloads, more milestone markers crossed! Since launching one of the first podcasts…
Read MoreThe DMO of the Future
Everything we’ve gone through in the past few years has fast-forwarded the role of the DMO. It started to change shape, both to get through the pandemic and as a result of changes in our world. Many of these changes were already underway. We have been talking about place-making and destination management and cathedral thinking for…
Read MoreTourism Marketing for a Milestone Event: Getting ready for the 2024 Eclipse
Milestones are major events that mark significant change or a new development. Milestones are also markers along the way to know that you are progressing on your path or towards your goal. A milestone event such as a big anniversary historical event, or astrological event like the total solar eclipse offers a community the opportunity…
Read MoreCo-opetition: Good For Business
I am a huge believer in co-opetition – where perceived competitors cooperate and together create something bigger than they could do on their own. It is this type of collaboration that I think makes the biggest impact and the guests on my podcast Destination on the Left believe it too. I have been learning from…
Read MoreDiversity in Tourism: Takeaways from the Travel Unity Summit Southeast
By now, DEAI/DEI is a familiar topic and critical strategy component within professional settings. And while conversations surrounding diversity, equity, accessibility and inclusion are becoming more commonplace, representation of the diversity that surrounds us has always been more than a trend. Travel Unity is an organization that seeks to make the world of travel welcoming…
Read More5 Ways to Keep a Forward-Thinking Mindset
I first wrote down these five steps to keeping a forward-thinking mindset in the fall of 2020. The future was uncertain, and it was hard to stay positive. This week I joined the Accelerate Women Leaders in Travel Retreat in Kennebunkport, Maine and it served as a great reminder to look back at how far…
Read MoreCommitment: Creating World-Changing Collaborations
This is the last post in a series introducing a 3-part framework for creating world-changing collaborations. This framework is based on over 5 years of podcast interviews, over a decade of conversations and first-of-its-kind research. In it, I identified three key parts to creating and maintaining successful world-changing collaborations. 3 C’s framework: Communication, Commonality and…
Read MoreCommonality: Creating World-Changing Collaborations
In the last blog, I shared a 3-part framework for creating world-changing collaborations. The 3Cs framework is a crowd-sourced framework based on over 5 years of interviews on my podcast with professionals from all parts of the travel and tourism industry. From those conversations, I identified three key parts to creating and maintaining successful world-changing…
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